Bynaus

Bynaus Connect · Support

How can we help?

Get help with your business calls, contacts, messages, or Bynaus Agent.

Submit a ticket

Opens your email app. You can also email support@bynaus.ai.

Quick help

Signing in

Use the email address your company registered with Bynaus. Ask your company administrator if you need access or help choosing the correct company account.

Your business number

Your company administrator assigns your Bynaus business line. Tap the word Calls in Connect to see your assigned number. If a line is missing, contact your administrator or email support.

Importing phone contacts

Open your profile menu and choose Import phone contacts. Allow access, select the contacts you want, review their details and numbers, then import them into your company CRM. Imported contacts become company records.

Calls and the Agent

Calling and the Agent have separate privacy choices in the app. Review each disclosure before enabling it. Business texting is available on company lines with texting enabled.

What to include in a support request

Tell us your company name, your phone model, what you were trying to do, and what happened. Include an error reference if the app shows one. Do not include passwords or verification codes.